International Student Relations Office (ISR)
International Student Relations Office (ISR) supports registered international students throughout their academic, administrative and social journey at Üsküdar University.Our team provides guidance in Turkish, English and Arabic on academic procedures, university systems, residence permit processes, accommodation and adaptation to campus life.If your request needs to be handled by another academic or administrative unit, ISSTeam will guide you to the relevant department.
Frequently Asked Questions
Who can receive support from ISSTeam?
ISSTeam primarily supports registered international students of Üsküdar University.
Prospective students who have questions regarding application, admission, tuition fees or registration should contact the relevant International Admission and Registration unit.
What kind of issues can I contact ISSTeam about?
You can contact ISSTeam for guidance regarding:
- Course registration and academic procedures
- Summer school procedures
- Preparatory program processes
- Examination-related procedures
- Equivalency-related guidance
- STIX, OBS and LMS systems
- Residence permit procedures
- Accommodation support
- Campus life and adaptation to Istanbul
Can ISSTeam help me with course registration?
Yes. ISSTeam can provide general guidance regarding course registration and related University procedures.
Academic decisions concerning course selection, prerequisites, exemptions and graduation requirements remain under the responsibility of the relevant Faculty, Institute or academic unit.
Can ISSTeam help me with equivalency procedures?
Yes. ISSTeam can provide general guidance regarding equivalency-related procedures and direct students to the appropriate University unit or responsible authority when necessary.
I have a problem with STIX, OBS or LMS. What should I do?
ISSTeam can help you understand the University's main student systems.
If you experience an access-related or technical problem, please contact us with your student number and, if possible, a screenshot of the issue.
When technical intervention is required, you will be directed to the relevant University unit.
Which system should I use for which purpose?
- STIX: Student communication and student-related digital services.
- OBS: Academic records, student information and course-related processes.
- LMS: Online learning, course materials and course-related academic content.
Can ISSTeam help me with my residence permit?
Yes. ISSTeam provides guidance to registered international students regarding the University's residence permit procedures.
As requirements and procedures may be updated by the relevant authorities, students should always review the current information before completing their application.
View Residence Permit Information →Can the University help me with accommodation?
Yes. International students can receive guidance regarding accommodation alternatives, dormitories and housing options.
View Accommodation Information →What should I do first for accommodation support?
Please review the University's accommodation information and contact the relevant support unit with your preferred accommodation type, approximate budget and dormitory or housing preference.
Does ISSTeam organize activities for international students?
Yes. ISSTeam supports international students' participation in University and social life through activities organized throughout the academic year.
Activities may include International Student Day, Welcome Back events, African Day, Coffee Break gatherings and other cultural or social activities.
What should I do if I do not know which department to contact?
Contact ISSTeam and briefly explain your request.
If the matter needs to be handled by another University department, our team will guide you to the appropriate academic or administrative unit.
What information should I include when contacting ISSTeam?
To help us process your request efficiently, please include:
- Full name
- Student number
- Faculty / Institute
- Department / Program
- A short explanation of your request
- Relevant screenshots or documents, if necessary
University Systems Guide
Üsküdar University students use different digital systems for academic, administrative and learning-related purposes. The guide below provides a brief overview of the main systems.
STIX Guide
STIX is one of the University's student-facing digital systems used for communication and student-related services.
Students may use STIX for:
- Following student-related notifications
- Accessing available student services
- Viewing institutionally shared information
If you experience an access problem, contact ISSTeam with your student number and a screenshot of the issue.
OBS Guide
OBS is the Student Information System used for academic and administrative student information.
Students may use OBS for:
- Course registration and course-related processes
- Viewing academic information and records
- Checking student-related administrative information
If you notice missing or incorrect academic information, contact ISSTeam so that you can be directed to the responsible academic or administrative unit.
LMS Guide
LMS is the Learning Management System used for courses and online academic content.
Students may use LMS for:
- Accessing course materials
- Following course-related content
- Participating in online learning activities
If a course does not appear in LMS, first confirm that your course registration is complete. If the issue continues, contact ISSTeam.
International Student Support Team
Merve İrem GÜNCÜ
İrem KASABA

Ayça ARACIÇAM
Contact
International Student Support Team (ISSTeam)
Director of International Relations
International Student Relations Office
Central Campus, A Block, First Floor, Room 106
Office Hours: Weekdays, 08:30 – 17:30
Phone: +90 216 400 22 22
Extensions: 2727 / 2724
Email: issteam@uskudar.edu.tr


